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Website Offering Premium Interactive Services via Call Rates

Discover the specifics of our premium interactive services terms and conditions, available on our website.

Website Offering High-Tier Interactive Services via Premium Rates
Website Offering High-Tier Interactive Services via Premium Rates

Website Offering Premium Interactive Services via Call Rates

Global Media Group Services Limited offers a range of Premium Interactive Services designed to enhance digital media solutions and campaign performance. These services cater to modern digital advertisers and media publishers seeking optimised, data-driven campaign execution and deep audience engagement.

The core offerings associated with Global's media group operations include:

  1. Programmatic Media Solutions: Access to a wide array of demand-side platforms, data providers, and digital exchanges for scalable, optimised campaigns.
  2. Partner Direct Media Access: Unlocking access to exclusive, highly-vetted audiences across top search engines, social networks, and trusted magazine brands.
  3. Campaign Management & Reporting Tools: Proprietary platforms for transparent campaign monitoring, real-time reporting, and advanced attribution analytics.
  4. Mobile and Digital Publishing Solutions: Platforms for creating engaging mobile apps, digital replicas with interactive content, and customisable features.
  5. Content Curation & Archiving Services: Offering searchable digital archives and curated content collections for enriched user experiences and subscription growth.

Premium Interactive Services are primarily accessed by sending a text from your mobile phone to a five-digit number called a shortcode. These services can be found across Global's various radio stations and websites, including Capital, Heart, Smooth, Radio X, Gold Radio, Capital XTRA, and LBC.

When entering a Premium Interactive Service, Global will always make it clear how much the service will cost before engagement. Users can expect charges to their mobile phone bill or online payment service providers. Mobile billing is currently supported by the major mobile networks: O2, Vodafone, EE, and Three.

If you exceed a monthly spending cap on your phone bill, your text messages may not send. To set a limit on how much you spend on Premium Interactive Services each month, consider asking your payment services provider or mobile phone network to apply a monthly cap.

Users can opt out of receiving SMS marketing messages by texting STOP to 61812. If you wish to exclude your phone number from Global's Premium Rate services, contact their Customer Support Team.

When you engage with Global's Premium Interactive services, either by text or online, they take that as your consent for them to charge you. If someone else used your phone or account details to enter a competition, the charges won't be refundable.

Global reserves the right to remove users from SMS marketing if they have not interacted with Global's website's shortcode text numbers for a period deemed appropriate by Global. If you're in doubt about a prize's legitimacy, you can check with Global's Customer Support team.

Global does not run any subscription services, so you'll only ever be charged once when you interact with their services. We will never ask you for your credit or debit card details to redeem a prize.

If you still don't receive a confirmation message after entering an online competition, there may be an issue with your network account or some latency that delayed your message. If you receive a message on social media instructing you to click a link to redeem a prize, do not click the link. Report any suspicious messages to the relevant social media platform.

Not all online competitions run by Global are Premium Services; some are free to enter. Global's promotions are designed for entertainment purposes and they strongly advise against entering excessively. If you win a prize with Global, they will usually contact you by phone first.

If you want to prevent others from using your phone or account details to enter competitions, contact your payment services provider or mobile phone network to request a block on premium services. Global will never sell personal information to other companies.

If you've entered an online competition using the 'Pay by mobile' option, your payment will be charged to your phone bill or pay-as-you-go credit. If you text Global, you will be charged your 'standard network rate' or 'standard rates apply'.

If you've won a prize and Global has charged you, the charges will be clearly shown on your mobile phone bill or online payment statement. If your payment services provider tells you that Global has charged you on a subscription basis, then please double-check with them, as the charges are likely to have come from a different organization.

If you enter a competition and your entry arrived late and didn't make it into the draw, Global will text you to let you know. When entries to a Premium Interactive Service are no longer being accepted, Global will tell users not to engage anymore.

Users can find the full terms and conditions applicable to all of Global's competitions on their website. If you're in doubt about a prize's legitimacy, you can check with Global's Customer Support team. If you pay the bill for anyone else, for example, a family member, you should consider asking your payment services provider or mobile phone network to apply a block on premium services in this case too.

Global uses an automated and independent computer system driven by an algorithm to select winners from all the entries received at random. Global's parent company, Global Media Group Services Limited, is registered with Ofcom to provide Controlled Premium Rate Services.

If you're concerned about your personal data being collected and processed, users' personal data will be collected and processed by Global, its licensees, and service providers for administering the SMS Marketing Text Club. If you're in doubt about a prize's legitimacy, you can check with Global's Customer Support team.

Global's promotions are designed for entertainment purposes and they strongly advise against entering excessively. If you still don't receive a confirmation message after entering an online competition, there may be an issue with your network account or some latency that delayed your message. If you want to set a limit on how much you spend on Premium Interactive Services each month, consider asking your payment services provider or mobile phone network to apply a monthly cap.

[1] [Source 1] [2] [Source 2]

  1. The 'Premium Interactive Services' provided by Global Media Group Services Limited can also be utilized by business entities, as they offer personal-finance solutions in the form of competitions and interactive features.
  2. Within the media industry, Global's 'Premium Interactive Services' are not only beneficial for personal use but also serve as a charitable contribution mechanism, with some competitions offering prizes that support various charities.
  3. While the core of Global's operations lies in digital media solutions, their finance department works closely with advertisers and media publishers in the business sector to target specific audience segments through data-driven campaigns, further enhancing their premium interactive services offerings.

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