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Updated Information on Biometric KYC Onboarding Procedures in Austria [April 2022]

Biometric Know-Your-Customer (KYC) Onboarding Procedures in Austria: an Updated Guide [April 2022 Edition] ☑ The Sumsuber - Recommended Practices for KYC/AML Compliance

Up-to-date Insights into Biometric KYC Enrollment in Austria [As of April 2022]
Up-to-date Insights into Biometric KYC Enrollment in Austria [As of April 2022]

Updated Information on Biometric KYC Onboarding Procedures in Austria [April 2022]

Biometric KYC Onboarding Regulations in Austria

As of mid-2025, the biometric KYC onboarding regulations for financial service providers, credit institutions, and cryptocurrency service providers in Austria are primarily governed by the Austrian Financial Market Authority (FMA) under the framework of the EU Anti-Money Laundering Directive (notably the 6th AML Directive) and emerging national adaptations aligned with EU regulations.

Key points about the current biometric KYC requirements in Austria under AML and FMA supervision are:

  1. Mandatory Compliance with AML/KYC Regulations: All financial institutions, fintech companies, credit institutions, and cryptocurrency service providers are strictly required to implement robust AML policies including customer identification and verification through KYC processes. This also includes politically exposed persons (PEP) screening and beneficial ownership checks pursuant to EU AML frameworks.
  2. Use of Biometric Technologies: Austrian regulation, reflective of EU-wide trends, encourages the use of advanced biometric technologies such as facial recognition, fingerprint, voice biometrics, and passive liveness detection to secure digital identity verification processes during onboarding. This approach aims to enhance fraud resistance, customer protection, and compliance efficiency.
  3. Video Onboarding and Strong Customer Authentication (SCA): Providers may employ assisted or unassisted video onboarding technologies coupled with electronic signatures and device security measures to ensure proper identity verification and continuous authentication in onboarding workflows.
  4. Regulatory Harmonization and Technical Standards: The Austrian FMA aligns its regulatory requirements with the EU-level Anti-Money Laundering Authority (AMLA, Regulation (EU) 2024/1620) and the 6th AML Directive, which emphasize stringent customer due diligence including biometric verification where appropriate. While full AMLA supervision starts formally in 2028, draft technical standards on customer due diligence are already under consultation, influencing current Austrian rules.
  5. Cryptocurrency-Specific Rules: Crypto service providers face additional scrutiny under EU and Austrian AML rules, enforcing enhanced KYC procedures including biometric verification and strict verification of ultimate beneficial owners (UBOs) to prevent money laundering and illicit fund flows.
  6. Continuous Adaptation and Risk-Based Approach: Austrian financial regulators adopt a risk-adaptive approach to biometric KYC compliance, stressing automation, continuous monitoring, and integration of customer risk scoring as part of AML/KYC processes.

To summarize in a concise table:

| Aspect | Requirement in Austria (2025) | |-------------------------------|---------------------------------------------------------------------------------------------------------------| | KYC & AML compliance | Mandatory for all financial, credit, crypto providers under FMA regulation aligned with EU AML directives | | Biometric methods | Facial, fingerprint, voice biometrics with liveness detection supported and encouraged | | Onboarding technologies | Video onboarding (assisted/unassisted), electronic signatures, device security, geolocation | | Regulatory framework | Based on 6AMLD, upcoming EU AMLA standards, Austrian FMA oversight | | Crypto-specific rules | Enhanced due diligence, UBO verification, strict biometric KYC mandated | | Risk-based and continuous | Automation, continuous adaptive trust and monitoring, risk scoring integrated in KYC processes |

While Austria has no markedly unique biometric KYC requirements beyond harmonized EU standards, current regulations emphasize strong biometric identity verification coupled with technology-driven onboarding solutions to meet AML compliance efficiently and securely. The FMA expects providers to maintain a high standard of KYC procedures, particularly in digital onboarding and cryptocurrency services, to prevent fraud and money laundering risks.

If you need further details on specific FMA regulatory provisions or technical standards, direct consultation of the latest FMA AML/KYC guidances and draft AMLA standards would be advisable once fully published.

Additional requirements include the protection of the integrity and security of verification procedures, regular active monitoring measures, the recording of the presence of the potential customer in the online identification process, and the documentation of biometric identification processes, including keeping the recordings made for online identification purposes and records of the presence check process. Commonly used security standards on information security and biometric processing, such as those provided by the ISO, may be used.

  1. In the business of finance and technology, particularly in the realm of fintech companies and cryptocurrency service providers in Austria, the integration of advanced biometric technologies like facial recognition, fingerprint, and voice biometrics is encouraged for secure digital identity verification during onboarding.
  2. Complying with AML regulations in the Austrian technology-driven business sector involves not only implementing strong AML policies and KYC processes but also adopting a risk-adaptive approach that emphasizes automation, continuous monitoring, and the integration of customer risk scoring as part of these processes.

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