Returned Funds for Heating: Approximately 1.6 Billion Kazakhstan Tenge to be Repaid
In Kazakhstan, the Committee for the Regulation of Natural Monopolies has completed the recalculation of heat supply costs for consumers without heat energy meters. This move aims to adjust charges based on actual outdoor temperatures, as required by Kazakhstan's legislation.
The recalculation will affect all regions of Kazakhstan, and the refund amounts will be reflected in individual accounts. Citizens can expect to receive their refunds either as an advance for the new heating season 2024/2025 or by the end of 2025.
The Committee, chaired by Timur Kosymbayev, has announced that more than 1,554.7 million tenge (including VAT) will be refunded to citizens as a result of the recalculation. Specific refund amounts per region are as follows:
- Nur-Sultan: 224.5 million tenge
- Almaty: 74.2 million
- Karaganda region: 457 million
- East Kazakhstan region: 257.2 million
- Mangystau region: 176.7 million
- Kostanay region: 106.9 million
- North Kazakhstan region: 74.8 million
- Akmola region: 44.3 million
- Pavlodar region: 34.8 million
- Kyzylorda region: 23.9 million
- Atyrau region: 24.1 million
- Zhambyl region: 21.4 million
- Abay region: 19.9 million
- West Kazakhstan region: 3.4 million
- Almaty region: 0.5 million tenge
For those seeking more information or assistance, the following phone numbers are provided for contacting the territorial departments of the Committee for the Regulation of Natural Monopolies:
- Atyrau Oblast: (7122) 21-10-38
- Ulytau department: (7102) 76-07-24
- Zapadnokazakhstanskaya Oblast: (7112) 24-01-76
- Jetisu department: (7282) 24-28-05
- Astana: (7172) 79-58-97
- Karagandinskaya Oblast: (7212) 90-03-40
- Akmolinskaya Oblast: (7162) 50-43-63
- Kyzylordinskaya Oblast: (7242) 26-22-93
- Abai Region: (7222) 52-17-91
- Almaty: (727) 279-31-39
- Vostochnokazakhstanskaya Oblast: (7232) 61-04-88
- Turkestanskaya Oblast: (7253) 35-30-12
- Kostanayskaya Oblast: (7142) 54-28-76
- Pavlodarskaya Oblast: (7182) 32-12-02
- Zhambyinskaya Oblast: (7262) 45-94-68
- Severokazakhstanskaya Oblast: (7152) 53-42-55
- Shymkent: (7252) 32-15-07
- Mangistauskaya Oblast: (7292) 42-16-20
However, it is important to note that no direct data on recalculations or refund amounts per region regarding heat supply services is included in the available documents. For more detailed information, it is recommended to consult official Kazakhstan government portals or the Ministry of National Economy, which supervises the Committee. The Committee’s official website or public records of tariff decisions would be the authoritative source.
[1] Source: Kazakhstan government announcement on planned utility tariff increases by 20-30% in 2025.
