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New AI Certification Helps Bankers Tackle Industry’s Tech Challenges

Banks are pouring billions into AI—but do their teams know how to use it? A new program bridges the gap with real-world training for every role.

The image shows the logo of the Directorate of Intelligence Central Intelligence Agency, which...
The image shows the logo of the Directorate of Intelligence Central Intelligence Agency, which consists of a blue circle with a white star in the center and the words "Directorate of Intelligence" written in white lettering around the edge. The star is surrounded by a white border and the logo is set against a blue background.

New AI Certification Helps Bankers Tackle Industry’s Tech Challenges

A new training initiative aims to help banking professionals navigate the growing use of ai in their industry. The ai Certification for Bankers (AICB) program, launched by Hapax, offers free, self-paced courses tailored to the sector’s strict regulations and cautious approach to ai. CEO Hank Seale developed the programme to fill a gap in practical ai education for real-world banking challenges.

The AICB programme was created in response to a clear need within the industry. Many bankers lack foundational knowledge about ai integration, despite rising investment in the technology. In 2025, 80% of U.S. banks increased their ai spending, while the global ai banking market surpassed $10 billion.

The certification provides different benefits depending on the professional’s role. Executives and department heads gain governance and feasibility frameworks, while analysts, managers, and customer experience leaders learn to spot ai opportunities and assess their real-world use. The entire programme is built around the banking sector’s unique demands, including regulatory compliance and operational constraints.

Hank Seale, Hapax’s CEO, highlighted the programme’s focus on practicality. Rather than abstract theory, it teaches bankers how to lead ai projects within highly regulated institutions. The self-paced format ensures accessibility for professionals at all levels.

The AICB programme arrives as banks face pressure to adopt ai responsibly. Free and self-directed, it offers a structured way for staff to build essential skills. With ai spending rising, the certification could help institutions implement technology while meeting compliance standards.

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