Health Needs Influence Care Utilization in Women Veterans
A new study has examined why women veterans in the US often struggle to access outpatient care. Despite clear health-related social needs, many still avoid routine medical visits. Researchers now highlight how transportation issues and unmet social requirements play a key role in this gap.
The findings also point to wider implications for policies on women’s health and veteran support programs across the country.
The study drew from data collected in the National Health Interview Survey between 2015 and 2018. It revealed that women veterans with pressing social needs—such as housing instability or food insecurity—were far more likely to visit emergency departments instead of attending scheduled outpatient care.
Transportation emerged as a major obstacle, preventing many from reaching appointments. Expanding telehealth services could help reduce this barrier, making it easier for women veterans to receive consistent care.
Researchers stressed the need for healthcare providers to receive better training in identifying and addressing these social needs. An intersectional approach was also recommended, taking into account factors like income, race, sexual orientation, and disability status to fully understand health disparities.
Collaboration between veteran support groups and health systems has already begun. The Elizabeth Dole Foundation, through its Hidden Heroes Campaign, works alongside VA health services and local organisations to tackle issues like housing, food security, and caregiver support. Meanwhile, the VA Women’s Health Practice and VA Center for Women Veterans have partnered with groups such as the Wounded Warrior Project and SWAN (Service Women’s Action Network) to study how social determinants affect health outcomes. These efforts are set to continue through 2025.
The study’s results suggest that targeted policy changes could improve healthcare access for women veterans. Strengthening telehealth options and training providers to recognise social needs may reduce emergency visits and increase outpatient care use. Ongoing partnerships between veteran organisations and health systems will remain vital in addressing these challenges effectively.
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