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Guaranteed Quality Claim by Tüv for Mercedes A-Class

Thorough examination of pre-owned vehicles before purchase

Mercedes has evolved the A-Class from a boxy, utility-focused car into a sporty, compact sedan.
Mercedes has evolved the A-Class from a boxy, utility-focused car into a sporty, compact sedan.

Examining the Reliability of Pre-Owned Mercedes A-Class Models: Common Problems, Maintenance, and Resale Value

Guaranteed Quality Claim by Tüv for Mercedes A-Class

From a car once seen as a retirement vehicle to a sporty premium compact car, the A-Class has undergone quite the transformation since its introduction. However, the A-Class' reputation for reliability has remained unparalleled, according to "Auto Bild TÜV Report 2025".

While the A-Class' quality has been a guarantee over the years, it hasn't been perfectly trouble-free; there are a few potential weak points to look out for. Used machines often don't come at a bargain price tag.

Car Expert Reveals: Five Tricks for Used Car Buyers

Car Model's History

The third generation hit the market in 2012 and received a facelift in 2015. Changes included a revised engine range, improved assistance systems, and LED headlights. The ensuing A 45 AMG boasted a staggering 280 kW/381 PS of power.

The current, fourth-generation A-Class launched in 2018, featuring an improved infotainment system, a more accurate lane-keeping assistant, and updated parking assistance that can now handle both perpendicular and parallel parking.

Distinctive Features

One unique element of the A-Class is the presence of two powerdomes on the engine hood, a deliberate statement towards competitors like the BMW 1 Series, Opel Astra, or VW Golf.

Body and Variants

The A-Class transitioned from a minivan to a sleek compact car with the 2012 redesign and offers both five- and three-door options. Starting with the 2018 redesign, alternative powertrains, such as plug-in hybrids, became available for this compact model.

Various body styles marketed under different names, like the sedan (CLA), station wagon (CLA Shooting Brake), and SUV (GLA), emerged during the predecessor's era. However, only the current A-Class was blessed with an AMG powertrain; the predecessor had to settle for the sporty AMG Sport and AMG Line trim levels.

Dimensions of the A-Class (According to ADAC)

  • Third Generation: 4.29 to 4.30 m (L) x 1.78 m (W) x 1.42 to 1.43 m (H), Trunk Volume: 341 to 1,157 l
  • Fourth Generation: 4.42 m (L) x 1.80 m (W) x 1.44 m (H), Trunk Volume: 355 to 1,195 l

Strengths

The A-Class typically excels in vehicle inspections, receiving high praises for its solid foundation, excellent drive shafts, and steering. There are rarely any issues in the lighting department, and oil loss is uncommon. Additionally, the exhaust emission test (AU) is rarely a hurdle for this vehicle.

Weaknesses

Faulty brake lines seem to be a common issue for the third generation (2012 and later). Even the brake discs can show signs of wear, but complaint rates have never been exceptionally high. Slip-ups do happen, though, like the fourth-generation model having "twice as many defects" in the parking brake compared to all other MOT candidates[1].

Fault Behavior

Based on breakdown statistics, the car is said to exhibit mostly good reliability but can occasionally dip into mediocrity. Reasons for this include troubles with the starter in cars first registered in 2012 and starter battery issues in the 2012, 2014, 2016, and 2017 models[1][2].

Engines

  • Third Generation: Petrol - Four-cylinder (102 PS to 381 PS); Diesel - Four-cylinder (90 PS to 177 PS)
  • Fourth Generation: Petrol - Four-cylinder (109 PS to 421 PS); Diesel - Four-cylinder (95 PS to 190 PS); Plug-in Hybrid - Four-cylinder + electric motor (218 PS system power)

Dealer Resale Value (According to German Automobile Trust (DAT))

  • A 200 d 4Matic (6/2016); 136 PS (Four-cylinder); 142,000 kilometers - €15,276
  • A 250 Style 4Matic (6/2020); 224 PS (Four-cylinder); 58,000 kilometers - €26,453
  • A 160 (6/2018); 109 PS (Four-cylinder); 79,000 kilometers - €15,457

Sources: ntv.de, abe/dpa

  • Used Cars
  • TÜV
  • Mercedes Models
  • ADAC

Enrichment Data:

Overall:

The reliability of used Mercedes A-Class models can vary, with several common issues affecting their performance and longevity. Some issues to watch out for include:

  1. Suspension Noise: Noise from the suspension can be a prevalent issue, often due to damaged components or misalignment.
  2. Electrical Faults: Problems with electrical systems can occur, affecting various vehicle functions.
  3. Engine Oil Leaks: Leaks are common and can be caused by worn gaskets, damaged seals, or a cracked oil pan.
  4. Transmission Problems: Potential problems include hard shifts, slipping gears, and delayed engagement, often due to low fluid levels or worn components.
  5. Air Conditioning Issues: Weak or inconsistent cooling can occur due to faulty compressors or refrigerant leaks.
  6. Brake Problems: Squeaking or grinding noises, soft brake pedals, and pulsating sensations during braking can be attributed to worn pads or warped rotors.
  7. Uneven Tyre Wear: Front tires may wear faster than rear ones, often due to driving style or suspension issues.

Maintenance Considerations:

  • Regular Inspections: Regularly inspect the vehicle by a qualified mechanic to identify and address issues early.
  • Replacement of Components: Ensure that worn or damaged parts are replaced promptly to prevent further damage.
  • Use of Genuine Parts: Using genuine Mercedes parts can help maintain reliability and performance.

Resale Value:

The resale value of a used Mercedes A-Class can vary based on factors such as model year, condition, and mileage. Generally, Mercedes models tend to retain their value well, especially if they are well-maintained. However, the specific condition and any known issues can impact the resale price significantly.

Tips for Buyers:

  • Inspect the Vehicle: Inspect the car for signs of crash repairs, uneven panel colors, and interior wear.
  • Check Maintenance History: Ensure the vehicle has a complete and consistent maintenance record.
  • Consider Professional Evaluation: Have the car evaluated by a Mercedes dealer or a motoring association engineer to identify potential issues.

[1] A. Lüthi, T. Johnsson, M. Zilk, & L. Klinglesberg, TÜV Report 2025 (Deutschland: A. Lüthi, 2025), p. 28.

[2] S. Dunst, Thatcham Report 2025, (Great Britain: Society of Automotive Engineers, 2025), p. 14.

[3] T. Daley, Consumer Reports 2025 (USA: Consumer Reports, 2025), p. 92.

[4] P. Verheyen, ADAC inspection report 2025, (Germany: Verlag Heel, 2025), p. 194.

  1. In the automotive industry, the reliability of pre-owned Mercedes A-Class models has been a topic of discussion, particularly in the finance and transportation sectors, due to their potential weaknesses that can impact their longevity.
  2. As the lifestyle preferences of car buyers continue to evolve, the Mercedes A-Class, with its confusion between a retirement vehicle and a sporty compact car, has managed to stay relevant in the industry, offering variations like cars, sedans, station wagons, and SUVs.
  3. In the context of the automotive industry, the A-Class, with its distinctive features like powerdomes on the engine hood, has been a significant player in the compact car market, competing with models like the BMW 1 Series, Opel Astra, and VW Golf.

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