Energy company plans to implement smart meters in more than 600,000 homes due to warnings about energy conservation
Headline: UK's RTS Meter Switch-Off Begins: Here's What You Need to Know
The phased switch-off of Radio Teleswitch Service (RTS) meters in the UK commenced on 30 June 2025. This transition, crucial for managing off-peak energy tariffs like Economy 7, is being overseen by the government, Ofgem, and major energy companies such as British Gas, EDF, EON, Ovo, and Octopus.
With nearly 1 million homes relying on RTS meters for electric heating systems, it is essential for customers to determine if they have one of these meters. You can check for a switch box labelled "Radio Teleswitch", electric or storage heaters, no gas supply, or a time-based energy tariff like Economy 7, Economy 10, or Total Heat Total Control.
Energy suppliers are responsible for contacting customers at least two weeks before switching off their RTS meter and offering a replacement appointment. If you haven't been contacted yet, it's advisable to contact your energy supplier to confirm whether your meter is an RTS meter and arrange the necessary upgrade to a smart meter or alternative solution.
The deadline for replacing RTS meters with smart meters is during this phase-out period, with under 300,000 RTS meters still to be replaced as of mid-2025. The switch to smart meters comes at no extra cost for customers and offers several benefits, including real-time energy data and the potential to access flexible tariffs.
It's important to note that failing to upgrade to a smart meter could lead to network disruptions and increased costs. Ofgem also warns customers to be cautious of scams related to RTS meter upgrades. If you have concerns about your upgrade options, it's best to contact your energy supplier.
The campaign to replace RTS meters includes TV, radio, and billboard adverts, with TV presenter Lorraine Kelly helping to raise awareness. The RTS system, introduced in the 1980s, will be permanently switched off on 30 June 2025.
Ofgem confirmed that all RTS customers should have been contacted by their energy supplier by the end of 2024. Acting early on the meter upgrade can help customers avoid disruptions and enjoy the benefits of modern energy management. Energy suppliers are working closely with Ofgem and consumer groups to ensure a seamless upgrade process.
Smart meters are being promoted as the primary replacement for RTS meters, offering customers improved control over their energy usage. With the switch-off date approaching, it's crucial for RTS meter users to stay informed and take action to ensure a smooth transition.
- The design of a new energy management system is being implemented in the UK, replacing the outdated Radio Teleswitch Service (RTS) meters by 2025.
- This project, funded by the industry and regulated by the government and Ofgem, aims to upgrade nearly 1 million homes currently using RTS meters for cooking, heating, and storage purposes.
- In the process of this transition, it is essential for homeowners to determine if they have an RTS meter and seek a budget-friendly upgrade solution from their energy suppliers.
- The construction of a modern energy management system, including smart meters as the primary replacement, is being prioritized due to its capabilities like real-time energy data and access to flexible tariffs.
- It's anticipated that these upgrades will bring about significant financial benefits through cost savings and energy efficiency improvements in kitchen, house, and heating appliances.
- The finance ministry and energy companies encourage customers to stay informed about the switch-off, with several resources available, such as guides and advertisements, to facilitate a smooth and successful transition.
