Bus Service Northwest unveils new headquarters at Haramain Station in Jeddah, marking the milestone of serving its millionth passenger!
In a grand ceremony attended by senior officials and influential figures in the transportation sector, Northwest Bus, the modern transportation company headquartered in Jeddah, Saudi Arabia, celebrated its one millionth passenger and the grand opening of its headquarters at Al-Haramain Train Station.
The event was marked by a ribbon-cutting ceremony, guided tours showcasing the new headquarters' advanced facilities and operational capabilities, and a series of speeches highlighting the company's commitment to providing high-quality transportation services. The celebratory passenger received a year's worth of free travel tickets and the latest iPhone.
Northwest Bus, a result of the merger between Saudi Qaid and Moventis, Spain, is dedicated to providing modern, environmentally friendly transportation options in line with the Kingdom's comprehensive development. The company's rapid growth and expanding service footprint in Saudi Arabia have reinforced its position as a leading transportation company in the Kingdom.
By May 2025, Northwest Bus had surpassed two million passengers, indicating strong market demand and effective service delivery. The company's key achievements and growth strategies include rapid passenger growth, expansion of service network, focus on inclusivity, customer convenience and safety, and sustainability, aligning with Saudi Arabia’s 2030 vision for transportation growth and development.
The company launched new stops such as at the historic Al-Balad district in Jeddah to increase accessibility and tap into high-traffic, culturally significant areas. They have also enhanced services to accommodate individuals with disabilities, such as providing specially equipped buses for events like “We Inspire,” which helped talented individuals participate fully in society.
Emphasizing comfort, safety, and memorable travel experiences as core values, Northwest Bus has supported digital innovations like online ticket booking to ensure customer convenience. The company's commitment to safety, comfort, customer satisfaction, timeliness, and open communication for an exceptional travel experience is evident in its operations.
Senior officials from the Saudi Public Transport Authority, Administration of Railway Infrastructure (ADIF), Saudi Arabia Railways Organization (SAR), and other prominent figures were present at the grand opening, underscoring the company's role in developing the transportation sector in Saudi Arabia.
With its focus on service innovation, network expansion, inclusivity, and digital customer engagement, Northwest Bus has fueled its meteoric growth and established itself as a leader in Saudi Arabia’s public transportation sector. The company continues to strive towards providing the best possible travel experience for its passengers while contributing to the development of the transportation sector in the Kingdom.
[1] Northwest Bus Press Release, "Northwest Bus Celebrates One Million Passengers and Grand Opening of New Headquarters," [date], [link] [2] Northwest Bus Press Release, "Northwest Bus Announces Rapid Growth and Key Achievements," [date], [link] [3] Northwest Bus Press Release, "Northwest Bus Focuses on Inclusivity and Customer Convenience," [date], [link] [4] Saudi Arabia Vision 2030, "Transportation," [link]
- Exemplifying its strong growth and commitment to the transportation industry, Northwest Bus, a merger between Saudi Qaid and Moventis, has expanded its finance sector to fund infrastructure projects, aiming to become a significant player in the country's business sector.
- Recognizing the importance of sustainable transportation, Northwest Bus is forging partnerships with key players in the finance industry to secure loans and investments, ensuring the maintenance of modern, eco-friendly transportation options in alignment with Saudi Arabia's 2030 vision.
