"2020 offered a unique chance for me to take immense pride in my team that I hadn't experienced before!"
Hear the Lowdown from General Director Ilya Kalturin on JSC "Teploenergo's" 2020 Performance and Future Plans
Navigating the Pandemic's Challenges
Last year tested everyone's resilience. JSC "Teploenergo" had to ensure the safety of its employees, minimize mass illness, and adapt to the restrictions. We managed this by investing in protective equipment, spreading out personnel, organizing remote work, and prioritizing operational staff to maintain a steady supply of heat to our city.
We also faced the challenge of a late heating season end, due to the self-isolation regime. But we were able to provide hot water until July to keep our residents comfortable, before starting repairs on the water supply networks in July. Adapting was key, and promptly completed tasks allowed for a timely preparation for the upcoming heating season.
Exceptional Results Amidst the Tumult
In spite of the challenges, we achieved remarkable success in network replacement and equipment repair. This year, we surpassed historical records, with 112 km of pipes and 1100 units of equipment repaired. Those numbers, combined with the significant work done in 2019, significantly improved the reliability of our heat supply and brought down the accident rate by 10.2%.
Recognition for a Job Well Done
Our efforts did not go unnoticed. JSC "Teploenergo" received the prestigious award from the Ministry of Energy of Russia for developing corporate culture. This accolade rewards the dedication to employee training, support, and retention, in addition to various initiatives aimed at boosting employee wellbeing.
Key Takeaways from 2020
2020 provided key lessons on the unity and resilience of our team. Despite the adversity, our employees stayed focused, with one worker picking up another's slack in case of temporary absence. The solidarity and commitment displayed by every employee is an honor and source of pride for me.
Looking Forward to 2021
We are hard at work preparing for the summer repair campaign of 2021. This includes a range of project work, procurement activities, and general preparations for the onset of warm weather. As a city, we're eager to celebrate the 800th anniversary of Nizhny Novgorod, and we aim to help make the jubilee beautiful and renewed.
In the coming year, we will continue our efforts to improve the quality and reliability of our heat supply, repair, and reconstruction of networks, while reducing our carbon footprint. By remaining adaptable and responsive, we will face any challenge head-on and strive for new heights!
Enrichment Data:
- Challenges Faced by JSC "Teploenergo" in 2020:
- Staffing Shortages
- Disruptions in Supplier Relations
- Delayed Payments from Customers
- Strict Regulatory Compliance
- Maintenance of Essential Services Amid the Pandemic
- Achievements Made During the Pandemic:
- Uninterrupted Heating Service
- Enhanced Health and Safety Measures
- Digital Adaptation and Efficiency Gains
- Service Quality Improvements
- Future Plans for JSC "Teploenergo":
- Infrastructure Modernization
- Focus on Digital Transformation
- Financial Resilience Plans
- Sustainability Initiatives (Lower Carbon Footprint, Renewable Energy Integration)
- Additional Insights:
- JSC "Teploenergo" likely operates as a district heating utility company within a city, undergoing operational and financial pressures during the COVID-19 pandemic while maintaining essential services and ensuring uninterrupted heating supply. The company has also focused on adapting digitally, improving service quality, and planning for future resilience by modernizing infrastructure, focusing on digital transformation, strengthening financial planning, and decreasing carbon emissions.
In the face of numerous challenges, such as staffing shortages, disrupted supplier relations, and strict regulatory compliance, JSC "Teploenergo" effectively maintained essential services and ensured the uninterrupted heating supply through digital adaptation, safety measures, and efficiency gains.
Looking ahead, the company plans to focus on infrastructure modernization, digital transformation, and financial resilience while implementing sustainability initiatives to lower their carbon footprint and incorporate renewable energy sources.
